Use this page to review our delivery area, free-shipping commitment, processing schedule, transit estimate, and tracking practice.
Delivery Area: Key Details
We currently ship only within the United States. We do not offer worldwide or other international shipping under this policy.
Processing Time: Key Details
Orders are prepared for shipment in 1–2 business days. Processing occurs before the carrier transit period begins.
Tracking: Key Details
We provide tracking information after the order ships so that you can follow its delivery progress.
Shipping Cost: Key Details
Free shipping applies to every order delivered within the United States. There is no standard shipping charge for an eligible domestic order.
Transit Time: Key Details
After processing, shipping takes 4–6 business days within the United States.
Address Assistance: Key Details
If you notice an address issue, contact us as soon as possible. An address change can only be considered before shipment; after shipment, the carrier controls the delivery route.
For help with any part of this policy, please use the current contact details listed below.
Customer Service Details
Email: truyenhua86@gmail.com
Phone: (707) 812-0562
Address: 648 S 8th St, Philadelphia, Pennsylvania, 19147, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM.