Contact Us

This page provides the current ways to contact our store and the hours during which customer service is available.

Order Assistance: Key Details

When asking about an existing order, include the order number and enough information for us to identify the request. Do not send complete card credentials or other unnecessary sensitive information.

Returns and Product Issues: Key Details

Contact us within the applicable 30-day period for a no-reason return or exchange, or promptly if an item is damaged, defective, wrong, or missing. We provide the required free prepaid return label, and no restocking fee is charged.

Privacy Requests: Key Details

Requests to access, correct, or delete personal information, or to opt out through Do Not Sell or Share, may be submitted using the contact channels below. Valid Global Privacy Control (GPC) signals are handled as described in the Privacy Policy.

Ways We Can Help: Key Details

You may contact us about products, orders, delivery tracking, cancellations, returns, exchanges, refunds, payments, account questions, or privacy rights.

For help with any part of this policy, please use the current contact details listed below.

Customer Service Details

Email: truyenhua86@gmail.com

Phone: (707) 812-0562

Address: 648 S 8th St, Philadelphia, Pennsylvania, 19147, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM.